> For the complete documentation index, see [llms.txt](https://limechatai.gitbook.io/limechat-product-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://limechatai.gitbook.io/limechat-product-guide/limechat-product-guide.md).

# LimeChat Product Guide

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## About Limechat

LimeChat is an AI-powered conversational platform designed to enhance customer support and engagement through Helpdesk , WhatsApp Marketing and automating your business.

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## Getting Started Quickly

## Helpdesk

* Manage customer queries with AI-powered automation.
* Explore [Helpdesk](/limechat-product-guide/helpdesk/getting-started.md) →

## Whatsapp Marketing

* Create and manage marketing campaigns on WhatsApp.
* Explore [WhatsApp Marketing](/limechat-product-guide/whatsapp-marketing/getting-started.md) →

## Automation

* Set up AI-driven workflows to streamline support and engagement.
* Key topics:
  * **Types of Bots**: Understand LimeChat’s Bot Suite.
  * **Bot Audits & Analytics**: Track and improve bot performance.
  * **Automation Flows**: Design automated responses and workflows.
  * **Integrations**: Connect with third-party tools.
  * Explore[ Automation](/limechat-product-guide/automation/getting-started.md) →