# Automation - [Getting Started](https://limechatai.gitbook.io/limechat-product-guide/automation/getting-started.md) - [Creating an Account](https://limechatai.gitbook.io/limechat-product-guide/automation/getting-started/creating-an-account.md): Steps to integrate LimeChat HelpDesk with the Automation Platform for seamless customer support. - [Creating your Bot](https://limechatai.gitbook.io/limechat-product-guide/automation/getting-started/creating-your-bot.md) - [LimeChat Bot Suite : Types of Bots](https://limechatai.gitbook.io/limechat-product-guide/automation/limechat-bot-suite-types-of-bots.md): Overview of LimeChat's chatbot solutions, including Click-Based, AI, and GPT Bots, and their impact on e-commerce businesses. - [Bot Audits](https://limechatai.gitbook.io/limechat-product-guide/automation/bot-audits.md) - [Bot Analytics](https://limechatai.gitbook.io/limechat-product-guide/automation/bot-analytics.md): Guide to analyzing bot performance and customer satisfaction using LimeChat’s Bot Overview and CSAT Analytics.' - [Automation Flows](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows.md) - [Checkout via UPI](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/checkout-via-upi.md): Overview of the Checkout via UPI flow, its benefits, best practices, and strategies to reduce drop-offs and boost conversions - [Checkout via UPI Setup](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/checkout-via-upi/checkout-via-upi-setup.md): Guide on configuring payment gateway credentials, discounts, shipping charges, restricted delivery areas, and bot responses for a seamless checkout experience. - [WhatsApp Catalog](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/whatsapp-catalog.md): Overview of the Catalog feature, highlighting its benefits in improving user engagement, conversion rates, and streamlined shopping experiences - [Setting up Catalog](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/whatsapp-catalog/setting-up-catalog.md): Step-by-step guide to setting up and linking your product catalog with LimeChat via Meta Commerce Manager - [Refer & Earn](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/refer-and-earn.md): A comprehensive guide to leveraging WhatsApp Referral Flow for Shopify brands to drive word-of-mouth marketing and increase customer acquisition. - [Refer & Earn flow Setup](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/refer-and-earn/refer-and-earn-flow-setup.md) - [Automated Order Cancellation](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/automated-order-cancellation.md): A streamlined order cancellation flow that enhances efficiency, improves customer experience, and offers customizable options for better tracking and automation. - [Product Quiz](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/product-quiz.md): The Product Quiz acts as a virtual consultant, guiding customers toward informed purchase decisions by understanding their needs and concerns. - [CSAT](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/csat.md): ResponseCSAT (Customer Satisfaction Score) measures customer satisfaction with a product, service, or interaction, helping businesses improve customer experience. - [Click to Whatsapp Ads (CTWA)](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa.md): What are ‘click to WhatsApp’ ads? - [Pitch : Why CTWA and Where LimeChat ads value!](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/pitch-why-ctwa-and-where-limechat-ads-value.md): A comprehensive guide on leveraging Click-to-WhatsApp ads for lead generation, retargeting, and customer engagement, including best practices, user journey, and key pitching points. - [Setup Process / Onboarding](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding.md) - [Flow Creation & Testing](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/flow-creation-and-testing.md) - [FLOW CREATION](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/flow-creation-and-testing/flow-creation.md) - [Retargeting Sequence Set Up](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/retargeting-sequence-set-up.md) - [Setting Up CTWA Campaign on Ads Manager](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/setting-up-ctwa-campaign-on-ads-manager.md) - [Agent Playbook](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/agent-playbook.md) - [Mapping Flow to Campaign](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/mapping-flow-to-campaign.md) - [Analytics Details](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/analytics-details.md) - [Troubleshooting CTWA Issues](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/troubleshooting-ctwa-issues.md) - [Integrations](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations.md) - [Courier Aggregator](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator.md) - [Shiprocket](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator/shiprocket.md) - [Shiprocket: Feature Scope](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator/shiprocket/shiprocket-feature-scope.md) - [Clickpost](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator/clickpost.md) - [Clickpost: Feature Scope](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator/clickpost/clickpost-feature-scope.md) - [Pickrr](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator/pickrr.md) - [Pickrr: Feature Scope](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator/pickrr/pickrr-feature-scope.md) - [EasySlips](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator/easyslips.md) - [ShipDelight](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator/shipdelight.md) - [Shipdelight: Feature Scope](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator/shipdelight/shipdelight-feature-scope.md) - [EasyeCom](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator/easyecom.md) - [EasyEcom: Feature Scope](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator/easyecom/easyecom-feature-scope.md) - [Delhivery](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator/delhivery.md) - [Delhivery: Feature Scope](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/courier-aggregator/delhivery/delhivery-feature-scope.md) - [Checkout](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/checkout.md) - [Short.io](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/checkout/short.io.md) - [Razorpay](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/checkout/razorpay.md) - [Cashfree](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/checkout/cashfree.md): To integrate Cashfree Payment Gateway with Checkout on Chat - [PayU](https://limechatai.gitbook.io/limechat-product-guide/automation/integrations/checkout/payu.md) - [Others](https://limechatai.gitbook.io/limechat-product-guide/automation/others.md) - [System Configs](https://limechatai.gitbook.io/limechat-product-guide/automation/others/system-configs.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://limechatai.gitbook.io/limechat-product-guide/automation.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.