# Automation

- [Getting Started](/limechat-product-guide/automation/getting-started.md)
- [Creating an Account](/limechat-product-guide/automation/getting-started/creating-an-account.md): Steps to integrate LimeChat HelpDesk with the Automation Platform for seamless customer support.
- [Creating your Bot](/limechat-product-guide/automation/getting-started/creating-your-bot.md)
- [LimeChat Bot Suite : Types of Bots](/limechat-product-guide/automation/limechat-bot-suite-types-of-bots.md): Overview of LimeChat's chatbot solutions, including Click-Based, AI, and GPT Bots, and their impact on e-commerce businesses.
- [Bot Audits](/limechat-product-guide/automation/bot-audits.md)
- [Bot Analytics](/limechat-product-guide/automation/bot-analytics.md): Guide to analyzing bot performance and customer satisfaction using LimeChat’s Bot Overview and CSAT Analytics.'
- [Automation Flows](/limechat-product-guide/automation/automation-flows.md)
- [Checkout via UPI](/limechat-product-guide/automation/automation-flows/checkout-via-upi.md): Overview of the Checkout via UPI flow, its benefits, best practices, and strategies to reduce drop-offs and boost conversions
- [Checkout via UPI Setup](/limechat-product-guide/automation/automation-flows/checkout-via-upi/checkout-via-upi-setup.md): Guide on configuring payment gateway credentials, discounts, shipping charges, restricted delivery areas, and bot responses for a seamless checkout experience.
- [WhatsApp Catalog](/limechat-product-guide/automation/automation-flows/whatsapp-catalog.md): Overview of the Catalog feature, highlighting its benefits in improving user engagement, conversion rates, and streamlined shopping experiences
- [Setting up Catalog](/limechat-product-guide/automation/automation-flows/whatsapp-catalog/setting-up-catalog.md): Step-by-step guide to setting up and linking your product catalog with LimeChat via Meta Commerce Manager
- [Refer & Earn](/limechat-product-guide/automation/automation-flows/refer-and-earn.md): A comprehensive guide to leveraging WhatsApp Referral Flow for Shopify brands to drive word-of-mouth marketing and increase customer acquisition.
- [Refer & Earn flow Setup](/limechat-product-guide/automation/automation-flows/refer-and-earn/refer-and-earn-flow-setup.md)
- [Automated Order Cancellation](/limechat-product-guide/automation/automation-flows/automated-order-cancellation.md): A streamlined order cancellation flow that enhances efficiency, improves customer experience, and offers customizable options for better tracking and automation.
- [Product Quiz](/limechat-product-guide/automation/automation-flows/product-quiz.md): The Product Quiz acts as a virtual consultant, guiding customers toward informed purchase decisions by understanding their needs and concerns.
- [CSAT](/limechat-product-guide/automation/automation-flows/csat.md): ResponseCSAT (Customer Satisfaction Score) measures customer satisfaction with a product, service, or interaction, helping businesses improve customer experience.
- [Click to Whatsapp Ads (CTWA)](/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa.md): What are ‘click to WhatsApp’ ads?
- [Pitch : Why CTWA and Where LimeChat ads value!](/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/pitch-why-ctwa-and-where-limechat-ads-value.md): A comprehensive guide on leveraging Click-to-WhatsApp ads for lead generation, retargeting, and customer engagement, including best practices, user journey, and key pitching points.
- [Setup Process / Onboarding](/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding.md)
- [Flow Creation & Testing](/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/flow-creation-and-testing.md)
- [FLOW CREATION](/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/flow-creation-and-testing/flow-creation.md)
- [Retargeting Sequence Set Up](/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/retargeting-sequence-set-up.md)
- [Setting Up CTWA Campaign on Ads Manager](/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/setting-up-ctwa-campaign-on-ads-manager.md)
- [Agent Playbook](/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/agent-playbook.md)
- [Mapping Flow to Campaign](/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/mapping-flow-to-campaign.md)
- [Analytics Details](/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/analytics-details.md)
- [Troubleshooting CTWA Issues](/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/troubleshooting-ctwa-issues.md)
- [Integrations](/limechat-product-guide/automation/integrations.md)
- [Courier Aggregator](/limechat-product-guide/automation/integrations/courier-aggregator.md)
- [Shiprocket](/limechat-product-guide/automation/integrations/courier-aggregator/shiprocket.md)
- [Shiprocket: Feature Scope](/limechat-product-guide/automation/integrations/courier-aggregator/shiprocket/shiprocket-feature-scope.md)
- [Clickpost](/limechat-product-guide/automation/integrations/courier-aggregator/clickpost.md)
- [Clickpost: Feature Scope](/limechat-product-guide/automation/integrations/courier-aggregator/clickpost/clickpost-feature-scope.md)
- [Pickrr](/limechat-product-guide/automation/integrations/courier-aggregator/pickrr.md)
- [Pickrr: Feature Scope](/limechat-product-guide/automation/integrations/courier-aggregator/pickrr/pickrr-feature-scope.md)
- [EasySlips](/limechat-product-guide/automation/integrations/courier-aggregator/easyslips.md)
- [ShipDelight](/limechat-product-guide/automation/integrations/courier-aggregator/shipdelight.md)
- [Shipdelight: Feature Scope](/limechat-product-guide/automation/integrations/courier-aggregator/shipdelight/shipdelight-feature-scope.md)
- [EasyeCom](/limechat-product-guide/automation/integrations/courier-aggregator/easyecom.md)
- [EasyEcom: Feature Scope](/limechat-product-guide/automation/integrations/courier-aggregator/easyecom/easyecom-feature-scope.md)
- [Delhivery](/limechat-product-guide/automation/integrations/courier-aggregator/delhivery.md)
- [Delhivery: Feature Scope](/limechat-product-guide/automation/integrations/courier-aggregator/delhivery/delhivery-feature-scope.md)
- [Checkout](/limechat-product-guide/automation/integrations/checkout.md)
- [Short.io](/limechat-product-guide/automation/integrations/checkout/short.io.md)
- [Razorpay](/limechat-product-guide/automation/integrations/checkout/razorpay.md)
- [Cashfree](/limechat-product-guide/automation/integrations/checkout/cashfree.md): To integrate Cashfree Payment Gateway with Checkout on Chat
- [PayU](/limechat-product-guide/automation/integrations/checkout/payu.md)
- [Others](/limechat-product-guide/automation/others.md)
- [System Configs](/limechat-product-guide/automation/others/system-configs.md)