> For the complete documentation index, see [llms.txt](https://limechatai.gitbook.io/limechat-product-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://limechatai.gitbook.io/limechat-product-guide/automation/automation-flows/click-to-whatsapp-ads-ctwa/setup-process-onboarding/retargeting-sequence-set-up.md).

# Retargeting Sequence Set Up

<figure><img src="/files/3msfYlHP97hVXkrTCjjd" alt=""><figcaption></figcaption></figure>

* BRODCAST SET UP FOR CTWA LEADS

1.) Set the reply here

<https://docs.google.com/spreadsheets/d/18DBKWQtqvBPuUHzf9uKiZeOho46XCVZ0R_Fx7XOXOO0/edit?pli=1#gid=717991396>

2.) Use this to understand what has to be mentioned in template payload

<https://www.notion.so/Outbound-bot-Custom-utterances-on-button-clicks-7da71f6c6a5a4eb28b992ff675ac7f7e>

3.) Template Approval Process

<https://limechat.portal.trainn.co/share/BdxzAxCujcaT72UiUA8hvg>

Gupshup credentials: (FOR TESTING)

<https://unify.smsgupshup.com/WhatsApp/Analytics/>[91 9353644216](tel:919353644216)

Username - LimeChat\_Prod1

Password - 23Fq@#$HSM: 2000207927

pass: WPsu\*D$2

Two way: 2000207928

pass: EqwUgLPH

GUPSHUP Creds for Clients :

`GUPSHUP CREDS DOC : [<https://www.notion.so/limechat/5e565254873c4d4baa765a31db82c7ae?v=f177520f8c3240028a81e0954561753b>](<https://www.notion.so/5e565254873c4d4baa765a31db82c7ae?pvs=21>)`

#### AUTOMATED RETARGETING SEQUENCE SET UP :

* Flow Builder Learning Doc :

<https://limechat.gitbook.io/limechat-help-docs/~/changes/bFeeVqG8OHITfE5qKufw?r=HqZ9Zuu6ekQqNmGf8mS2>

* Flow Builder Credentials :

1.) Link : [outbound.limechat.ai](http://outbound.limechat.ai)

2.) Use this to get id for respective client to login

username : “id”@lc.com

<https://metabase.limechat.ai/question#eyJkYXRhc2V0X3F1ZXJ5Ijp7ImRhdGFiYXNlIjo3NiwidHlwZSI6InF1ZXJ5IiwicXVlcnkiOnsic291cmNlLXRhYmxlIjo1Mjg4fX0sImRpc3BsYXkiOiJ0YWJsZSIsInZpc3VhbGl6YXRpb25fc2V0dGluZ3MiOnt9fQ==>

3.) Password: Lcfb#1212

PROCESS :

* Sample Retargeting Sequence set up :

<https://docs.google.com/spreadsheets/d/16cifGADMpb-wCdWt-on9ac9ShEhWezWFlYEGYFw_lbY/edit?usp=sharing>

* The events will have the `event_type` as `ctwa_event`
* A separate event gets triggered once respective CTAs (Place My Order, Talk to Agent, I’ve doubts is clicked) and all these comes under CTWA Event

SAMPLE RETARGETING SEQUENCE

: For ctwa flows which has particular variant and need to trigger the flow when ctwa conversation started using additional attributes as “ctwa\_flow” which is common for all ctwa flows

<figure><img src="/files/AAcVLJksT8dZ4iSxvZNk" alt=""><figcaption></figcaption></figure>

SAMPLE RETARGETING SEQUENCE

: For ctwa flows which has particular variant and need to trigger the flow when place my order button is clicked after starting ctwa conversation using additional attributes as “quick\_buy” which is common for all ctwa flows

<figure><img src="/files/lRB5JWMnoAwM501bU8kn" alt=""><figcaption></figcaption></figure>