# Setting up Catalog

***

## Step-by-Step Guide

{% stepper %}
{% step %}
Goto Meta [Commerce Manager Account](https://business.facebook.com/commerce) section

<figure><img src="/files/qpHeXVGXldQQM8zjAa6E" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Click on Add Catalogue

<figure><img src="/files/k5G2YpQhv5dYaAMKNIzG" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Change the catalog name to “`BrandName - LimeChat`” for easy identification and select upload product info

<figure><img src="/files/KunPadoMjnfraoc2pSXv" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Once done, click on View Catalogue. Click on Add Multiple items

<figure><img src="/files/No1mcuuhziqecnm0BxdE" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Click on Items; this will be empty; we need to upload the product information into it

<figure><img src="/files/NEBjWjYuFMp0KBEdQmsD" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Click on Yes, and proceed to Next

<figure><img src="/files/PxdlxglXv0bfBXYoNJqE" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Copy paste the below URL in a new tab

`https://limekit.limechat.ai/store/catalog/get-sheets?id=<helpdesk-account-id>`

Replace the \<helpdesk-account-id> with your helpdesk account id, which can be fetched from the URL you see after login in to your helpdesk account. For example in the image below, the helpdesk-account-id is 24.

<figure><img src="/files/nIim2n038oH2YfxYH8w3" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
You will see two links populated when you run the URL mentioned above, copy the s3\_csv link

<figure><img src="/files/JQuNLyRCQPnuAcCWslRj" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Go back to the catalog commerce manager section & paste the `s3_csv` link you got in the previous step in the “Use a URL” section.

<figure><img src="/files/SMyfakoGqRWceMUwdg4D" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Ensure to remove the login details after pasting the URL

<figure><img src="/files/ajrm4hFcdKwyA2yVeeoU" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
On the next screen, choose the hourly frequency and click Next

<figure><img src="/files/9SUxoEZ1x8hhemFLvjfA" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
In the next page, configure the default currency to INR & click Next & then click on Upload

<figure><img src="/files/n14stN5bTifW4H6IdwxQ" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
We need to fetch the catalog id. Have a look at the URL [`https://business.facebook.com/commerce/catalogs/1042851180440204/feeds/556455239747502/overview?business_id=102085324759119`](https://business.facebook.com/commerce/catalogs/1042851180440204/feeds/556455239747502/overview?business_id=102085324759119) the number after /catalogs/ is the catalog id.

In the below screenshot, the catalog id is `1042851180440204`, note it somewhere

<figure><img src="/files/qW2glrCpjIgpRvDbNrAQ" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Now Goto Helpdesk → Setting → Inbox → WhatsApp CloudAPI inbox’s setting → WhatsApp Catalog ID

Paste the catalog id there and save it

<figure><img src="/files/x03BxySX50rKl2DWJVUO" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Now goto

`https://business.facebook.com/wa/manage/catalog-linking/?business_id=<business id>&waba_id=<waba id>`

Replace the `business id` and `waba id` in the URL above and run it

These details can be found inside your Facebook meta app (a developer account is needed) -

**Note: Please make sure that the app mode is switched to Live mode.**

<figure><img src="/files/lPFZM00zZOD84PGqBjhv" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
You’ll be asked to connect the created catalog with your waba account

Post this your catalog and WABA account should be connected successfully.
{% endstep %}

{% step %}
Goto Helpdesk → Settings → Bot Management → Configuration Management

<figure><img src="/files/YSdvhLYMfMpt6MemNB2P" alt="" width="563"><figcaption></figcaption></figure>

<figure><img src="/files/gsbo8SnvSD7dooc6Tb1M" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Add the following system configurations init. To add a configuration click on `Add/Edit Configuration`

<table><thead><tr><th>Config</th><th width="335">What it does?</th><th>Value</th><th data-hidden></th></tr></thead><tbody><tr><td>WA_CATALOG</td><td>Any product is sent as catalog Message for WA if the WA_CATALOG Config choosen by company is 'ALL'.</td><td><p>ALL</p><p>or</p><p>MULTI</p></td><td></td></tr><tr><td>WA_CATALOG_COUNT</td><td>Number of maximum catalog messages to be sent in case of overflow. Default is 3. Which means a maximum of 3*30 = 90 products would be sent.</td><td>3</td><td></td></tr><tr><td>WA_CATALOG_SORT_BY</td><td><p>”price”: Sorts by price in ascending order. (cheapest first). </p><p>“popularity”: Sorts by price in ascending order. (most popular first). • “date”: Sorts by date in descending order. (latest created first).</p></td><td>popularity</td><td></td></tr></tbody></table>
{% endstep %}
{% endstepper %}

***

In case of doubt, get in touch with your LimeChat POC


---

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