# Pickrr

### Overview

LimeChat has a seamless integration with **Pickrr** which allows us to do the following

1. Use their API to fetch the status of orders (Used for automating order tracking queries via the bot)
2. Listen to their webhooks when a delivery has failed (NDR, etc) in order to send out message campaigns via WhatsApp

Follow the steps below to set up the integration 👇

### Fetching Credentials

To use the APIs you need to share `Pickrr Auth Token` of your respective store with your dedicated LimeChat Product Consultant

### How to generate Auth Token?

1️⃣ On your **Pickrr dashboard**, find the option for integration

<figure><img src="https://303644337-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbTdWohNbJyoGc4vPpxk1%2Fuploads%2F103gjltIIldF4JzyH215%2Fimage.png?alt=media&#x26;token=8f4a9167-9d5b-49bb-9bac-712a10975232" alt=""><figcaption></figcaption></figure>

2️⃣ Click on Add a new channel

<figure><img src="https://303644337-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbTdWohNbJyoGc4vPpxk1%2Fuploads%2FA0dvOgplA1asYs5VV4IY%2Fimage.png?alt=media&#x26;token=d9af168b-5844-4618-bffb-5078ecf39503" alt=""><figcaption></figcaption></figure>

3️⃣ Select Shopify if your channel is Shopify otherwise select the respective store

<figure><img src="https://303644337-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbTdWohNbJyoGc4vPpxk1%2Fuploads%2FCCBRsIixMnAvlY386C3r%2Fimage.png?alt=media&#x26;token=f1199cea-7a53-46c1-9db1-7cbf71fbd9e1" alt=""><figcaption></figcaption></figure>

4️⃣ Copy the Auth Token and share with LimeChat

<figure><img src="https://303644337-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbTdWohNbJyoGc4vPpxk1%2Fuploads%2FH3n9q5UdbCgman1J9l96%2Fimage.png?alt=media&#x26;token=bc551895-8c63-487c-99fa-260a6a878d29" alt=""><figcaption></figcaption></figure>
