LimeChat Docs
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LimeChat Docs
  • LimeChat Product Guide
    • Getting Started
    • Inboxes
    • Tickets
    • Contacts
    • Analytics
    • Settings
      • Business Hours: Setup Guide
      • User Roles: Setup Guide
      • Team: Setup Guide
      • Ticket Assignment: Setup Guide
      • "Tags": Creation and Setup Guide
      • Custom Ticket Fields: Setup Guide
      • Custom Contact Fields
      • Waiting State and Automated Reminder Setup
      • Service Level Agreements
      • Automation Rules: Basics & Setup
      • Managing Customer Satisfaction Score (CSAT)
      • Canned Responses
      • Shopify Connect: Setup Guide
      • Message Templates
      • Understanding User Roles
      • Desktop Notifications
    • Integrations
    • Shopify Connect
    • LimeChat Wallet
    • Fixing the "Primary Thread Owner" Issue with Instagram CRM Integration
    • Getting Started
    • Setup
    • Events
    • Flows
    • Broadcast
    • Segments
    • Integrations
    • USPs of LimeChat
    • Marketing AI Agent
    • Getting Started
    • LimeChat Bot Suite : Types of Bots
    • Bot Audits
    • Bot Analytics
    • Automation Flows
    • Integrations
    • Others
    • AI-Powered Drafts Documentation
    • AI Generated Summary
  • Client Shareable Docs
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For the complete documentation index, see llms.txt. This page is also available as Markdown.
  1. Helpdesk

Settings

This section has the following articles:


Business Hours: Setup GuideUser Roles: Setup GuideTeam: Setup GuideTicket Assignment: Setup GuideCustom Ticket Fields: Setup GuideService Level AgreementsAutomation Rules: Basics & SetupManaging Customer Satisfaction Score (CSAT)Canned ResponsesShopify Connect: Setup GuideMessage Templates

PreviousSales InsightsNextBusiness Hours: Setup Guide

Last updated 1 year ago