"Tags": Creation and Setup Guide

The Tags feature in LimeChat allows users to categorize contacts and conversations efficiently for better organization and tracking. How to Create Tags:\

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How to create Tags?​

1

Login to your app.limechat.ai dashboard.

2

Go to Settings

3

Go to Tags

4

Click on Add Tag

5

Enter the required Label Name (For example, order_cancel)

6

Select the Label Type

The labels can be of one of the following types:

1. Contact Labels

2. Conversation Labels

Read more about the tags here.

7

Define the hierarchy of the tag (optional)

At LimeChat we have three level tagging, you can define hierarchy of the tags create Groups of tags.

8

Click on Submit and the tag is created

While creating new labels, make sure there are no spaces between two letters and all the alphabets are in lowercase only.