> For the complete documentation index, see [llms.txt](https://limechatai.gitbook.io/limechat-product-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://limechatai.gitbook.io/limechat-product-guide/helpdesk/settings/tags-creation-and-setup-guide.md).
# "Tags": Creation and Setup Guide
The Tags feature in LimeChat allows users to categorize contacts and conversations efficiently for better organization and tracking. How to Create Tags:\\
***
## How to create Tags?[](https://docs.limechat.ai/other-features/labels#how-to-create-labels)
{% stepper %}
{% step %}
Login to your [app.limechat.ai](https://app.limechat.ai/app/login) dashboard.
{% endstep %}
{% step %}
Go to **Settings**
{% endstep %}
{% step %}
Go to **Tags**
{% endstep %}
{% step %}
Click on **Add Tag**
{% endstep %}
{% step %}
Enter the required **Label Name** (For example, order\_cancel)
{% endstep %}
{% step %}
Select the **Label Type**
\
The labels can be of one of the following types:
1. **Contact Labels**
2. **Conversation Labels**
**Read more about the tags** [**here**](broken://pages/ekwXn5IZSUSWnGP1177O)**.**
{% endstep %}
{% step %}
Define the hierarchy of the tag (optional)
{% hint style="info" %}
At LimeChat we have three level tagging, you can define hierarchy of the tags create Groups of tags.
{% endhint %}
{% endstep %}
{% step %}
Click on **Submit** and the tag is created
{% hint style="info" %}
While creating new labels, make sure there are no spaces between two letters and all the alphabets are in lowercase only.
{% endhint %}
{% endstep %}
{% endstepper %}
