# Team: Setup Guide

***

## Introduction

The Teams feature allows you to create multiple teams within your organisation and assign agents to each team. 

Each team will have their own set of tickets and queries to manage, enabling you to categorise and prioritise tasks more effectively. 

This approach ensures that agents can focus on the issues that they are best equipped to handle, allowing for a more streamlined and effective workflow.

***

### **Creating a team:**

{% embed url="<https://www.youtube.com/watch?v=ssWEJapq3Jg>" fullWidth="false" %}

Example:&#x20;

Adding a team that will handle queries related to Instagram Channel:

{% stepper %}
{% step %}
**Click on Create Team and you will see the following pop-up**

<figure><img src="/files/yDgXKpFwXPa6TzRHB2TT" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Fill the required details: `Name`, `Team Description` and&#x20;**<mark style="color:red;">**Add Agents to tea**</mark>**m.**

<figure><img src="/files/f8V9EbfDgSACKSRBzAFT" alt="" width="563"><figcaption></figcaption></figure>

<figure><img src="/files/ofeH9Fqrn7Oawzfsa2OD" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

Team creation is complete!

***


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://limechatai.gitbook.io/limechat-product-guide/helpdesk/settings/team-setup-guide.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.