> For the complete documentation index, see [llms.txt](https://limechatai.gitbook.io/limechat-product-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://limechatai.gitbook.io/limechat-product-guide/helpdesk/shopify-connect/edit-an-order.md).

# Edit an order​

{% hint style="warning" %}
To use this feature, it is recommended to integrate [Shopify with LimeChat's Helpdesk](/limechat-product-guide/helpdesk/getting-started/creating-an-account-shopify.md). 
{% endhint %}

#### Video References

Check [this](https://limechat.portal.trainn.co/share/46oG7KUgm71e74uTpUPCtQ/GVqqgLgEk0UkYD83WdecWQ) explainer videos guide to see the walkthroughs of the process editing an order from LimeChat CRM.

***

{% stepper %}
{% step %}
To start editing an order, click on the Edit button below the order id of the respective order
{% endstep %}

{% step %}
Clicking on the Edit button will take you to the edit order screen. **Here on the edit order screen, any changes/ edits done will directly update the order on Shopify**
{% endstep %}

{% step %}
You can edit an order in multiple ways

* Change the shipping address of the customer\
  Click on the Shipping Address dropdown which will display a list of customer’s saved addresses. You can change the selected address from the list or add a new address by clicking on the + icon
  {% endstep %}

{% step %}
Edit the address, and contact details of the customer in the selected shipping address.\
Hover on the selected address and click on the edit icon. You can edit the address fields or change the customer’s phone number associated with the address.
{% endstep %}

{% step %}
Add/ Remove products in the cart
{% endstep %}

{% step %}
Increase/ decrease the quantity of the added products in the cart
{% endstep %}
{% endstepper %}

{% hint style="info" %}
The **Edit order** action is not available after the order gets fulfilled.
{% endhint %}