# WhatsApp Marketing - [Getting Started](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/getting-started.md) - [Setup](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/setup.md): Step-by-step guide to onboarding and setting up the WhatsApp Marketing tool on LimeChat. - [Events](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/events.md): Understanding events in marketing platforms and how they help track customer and stakeholder actions. - [Flows](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows.md): Understanding automated marketing flows and their components in LimeChat. - [Overview](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/overview.md): Key components and types of automation flows for marketing campaigns. - [Revenue Generating Flows](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/revenue-generating-flows.md): Enhance engagement and conversions with conversational flows on WhatsApp using LimeChat’s automation tools. - [Non-Revenue Generating Flows](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/non-revenue-generating-flows.md) - [Action Nodes](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes.md): Action Nodes in LimeChat enable automated tasks within flows, supporting dynamic interactions and seamless journey execution. - [Abandoned Checkout Phone Call](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/abandoned-checkout-phone-call.md): Action Node · AI Voice Recovery Call - [Add Note to Freshdesk Ticket (System Note)](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/add-note-to-freshdesk-ticket-system-note.md): Action Node · System (Internal) Note - [Apply Tags To Conversation](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/apply-tags-to-conversation.md) - [Apply Tags To Shopify Order](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/apply-tags-to-shopify-order.md): Action Node · Shopify Order Tagging - [Assign Agent to Freshdesk Ticket](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/assign-agent-to-freshdesk-ticket.md): Action Node · Freshdesk Ticket Assignment - [Change Conversation Status to Open](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/change-conversation-status-to-open.md): Action Node · Conversation Status Management - [COD Order Verification Call](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/cod-order-verification-call.md): Action Node · AI Voice COD Verification - [COD to Prepaid Conversion Call](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/cod-to-prepaid-conversion-call.md): Action Node · AI Voice COD Conversion - [Create COD Order Flow](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/create-cod-order-flow.md): Action Node · Shopify COD Order Creation - [Create Order with Prepaid Link Flow](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/create-order-with-prepaid-link-flow.md): Action Node · Shopify Prepaid Checkout Link - [Custom Checkout On Chat](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/custom-checkout-on-chat.md): Action Node · Conversational Checkout - [Fetch Address](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/fetch-address.md): Action Node · Shopify Customer Address Retrieval - [Generate COD to Prepaid Link (PayU)](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/generate-cod-to-prepaid-link-payu.md): Action Node · COD to Prepaid Conversion - [Generate COD to Prepaid Link on Razorpay](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/generate-cod-to-prepaid-link-on-razorpay.md): Action Node · COD to Prepaid Conversion - [Generate Klaviyo Checkout](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/generate-klaviyo-checkout.md) - [Generate Shopify Checkout](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/generate-shopify-checkout.md) - [Generate Shopify Coupon](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/generate-shopify-coupon.md) - [Generate WooCommerce Coupon](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/generate-woocommerce-coupon.md) - [Get PDPs](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/get-pdps.md) - [Handoff Conversation to Agent](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/handoff-conversation-to-agent.md) - [Handoff Conversation To Bot](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/handoff-conversation-to-bot.md) - [Handoff Conversation to Sales Agent](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/handoff-conversation-to-sales-agent.md) - [Join Array with Text](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/join-array-with-text.md) - [Read Next Entry From Sheet](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/read-next-entry-from-sheet.md) - [Reorder Call](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/reorder-call.md) - [Retry Previous Message](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/retry-previous-message.md) - [Simpl Checkout](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/simpl-checkout.md) - [Start Telephony Call](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/start-telephony-call.md) - [Start Telephony Call (Async)](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/start-telephony-call-async.md) - [Start WhatsApp Call](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/start-whatsapp-call.md) - [Update Freshdesk Generalized Ticket Fields](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/update-freshdesk-generalized-ticket-fields.md) - [Update Freshdesk Ticket Field with System Field](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/update-freshdesk-ticket-field-with-system-field.md) - [Update Freshdesk Ticket Priority](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/update-freshdesk-ticket-priority.md) - [Update Freshdesk Ticket Status](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/update-freshdesk-ticket-status.md) - [Update Order Status](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/update-order-status.md) - [Update User’s WA Opt-in Status](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/update-users-wa-opt-in-status.md) - [WA Purchase Flow Native Payments](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/wa-purchase-flow-native-payments.md) - [WA Purchase Flow Place Order](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/wa-purchase-flow-place-order.md) - [Whatsapp Purchase Flow Start](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/whatsapp-purchase-flow-start.md) - [Revenue Tracking](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/revenue-tracking.md): Track revenue and CTR on LimeChat flows and broadcasts using link shortening and dynamic CTA attribution for Shopify and non-Shopify brands - [Events](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/events.md): Events in LimeChat represent customer or stakeholder actions, helping businesses track interactions and trigger automated responses. - [Custom Events](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/events/custom-events.md): Custom Events in LimeChat allow brands to send real-time data from third-party tools, logistics partners, and checkout providers for automation and analytics. - [Broadcast](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/broadcast.md): Broadcast messages on WhatsApp allow businesses to send personalized updates, promotions, and notifications to multiple users while maintaining one-on-one interactions - [Selecting a Template](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/broadcast/selecting-a-template.md): WhatsApp templates in LimeChat enhance engagement with media, interactive buttons, limited-time offers, and carousel formats. - [Selecting the Customer List](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/broadcast/selecting-the-customer-list.md): LimeChat offers CSV uploads and segmentation for selecting customer lists in WhatsApp broadcasts - [Segments](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/segments.md): LimeChat’s Segments tool helps businesses target customers based on past actions, timing, and purchase characteristics - [Creating a Segment](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/segments/creating-a-segment.md) - [Segment-1: Based on who performed an event](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/segments/creating-a-segment/segment-1-based-on-who-performed-an-event.md) - [Segment-2: Based on what customer did in a event](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/segments/creating-a-segment/segment-2-based-on-what-customer-did-in-a-event.md) - [Segment-3: Based on customer's properties](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/segments/creating-a-segment/segment-3-based-on-customers-properties.md) - [Actions on Segments](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/segments/actions-on-segments.md) - [View Segment Size](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/segments/actions-on-segments/view-segment-size.md) - [Download list of customers](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/segments/actions-on-segments/download-list-of-customers.md) - [Edit, Delete or Clone a segment](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/segments/actions-on-segments/edit-delete-or-clone-a-segment.md) - [Integrations](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations.md) - [Payments](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/payments.md) - [Cashfree](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/payments/cashfree.md) - [Razorpay](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/payments/razorpay.md) - [Logistics](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/logistics.md) - [Pickrr](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/logistics/pickrr.md) - [Shipdelight](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/logistics/shipdelight.md) - [Bluedart](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/logistics/bluedart.md) - [Clickpost](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/logistics/clickpost.md) - [EasyEcom](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/logistics/easyecom.md) - [Delhivery](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/logistics/delhivery.md) - [Unicommerce](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/logistics/unicommerce.md) - [Shiprocket(old)](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/logistics/shiprocket-old.md) - [E-commerce Storefronts](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/e-commerce-storefronts.md) - [Woo-Commerce](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/e-commerce-storefronts/woo-commerce.md) - [WooCommerce: Feature Scope](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/e-commerce-storefronts/woo-commerce/woocommerce-feature-scope.md) - [Checkout Apps](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/checkout-apps.md) - [Shopflo](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/checkout-apps/shopflo.md) - [Zecpe](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/checkout-apps/zecpe.md) - [Gokwik](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/checkout-apps/gokwik.md) - [Custom Integrations](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/custom-integrations.md) - [USPs of LimeChat](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/usps-of-limechat.md) - [Marketing AI Agent](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/marketing-ai-agent.md) - [AI Template Builder](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/marketing-ai-agent/ai-template-builder.md) - [Writing Efficient Prompts for template creation and Prompt bank](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/marketing-ai-agent/writing-efficient-prompts-for-template-creation-and-prompt-bank.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.