> For the complete documentation index, see [llms.txt](https://limechatai.gitbook.io/limechat-product-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/handoff-conversation-to-sales-agent.md).

# Handoff Conversation to Sales Agent

**Node Name:**\
Handoff Conversation to Sales Agent

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**What it does:**\
Transfers the ongoing conversation from the rule-based automation flow to LimeChat’s Sales Agent (AI chatbot). After this point, the Sales Agent takes over the conversation to handle user queries, guide them, and drive conversions.

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**When to Use:**

* When a user shows purchase intent and needs guided selling<br>
* When you want to move from static flow logic to dynamic AI-driven conversation<br>
* In mid or end stages of a funnel to improve conversion rates<br>
* When automation rules are insufficient to handle user queries flexibly<br>

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**UI Inputs:**

* **Prompt**
  * **Type:** Text input<br>
  * **Required:** Yes<br>
  * **Description:** The instruction or context provided to the Sales Agent to guide how it should respond or behave in the conversation<br>
  * **Special Behavior:**
    * Acts as the starting context/personality for the AI agent<br>
    * Can be customized based on use case (e.g., selling tone, product focus)<br>
* **Pass Conversation Context**
  * **Type:** Boolean (True/False toggle)<br>
  * **Required:** Yes<br>
  * **Description:** Determines whether the previous conversation history is shared with the Sales Agent<br>
  * **Special Behavior:**
    * **True:** Agent gets full prior conversation context → more personalized responses<br>
    * **False:** Agent starts fresh without past context<br>

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**Outputs:**

* **successful**
  * **Type:** Boolean<br>
  * **Meaning:**
    * `true` → Handoff to Sales Agent was successful<br>
    * `false` → Handoff failed<br>

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**Requirements:**

* **Supported Events:**
  * All (*can be used in any flow type*)<br>
* **Required Integrations:**
  * None<br>

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**Notes:**

* This node marks a shift from deterministic (rule-based) flows to AI-driven conversations<br>
* The quality of the **Prompt** significantly impacts agent performance<br>
* Enabling conversation context usually improves conversion outcomes<br>
* Typically used as a key transition point in sales or lead qualification flows