> For the complete documentation index, see [llms.txt](https://limechatai.gitbook.io/limechat-product-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/flows/action-nodes/update-order-status.md).

# Update Order Status

#### Node Name

Update Order Status

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#### What it does

Updates the status of a customer’s order in the connected e-commerce platform (WooCommerce). This allows the flow to programmatically move an order to a new state like processed, cancelled, or delivered.

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#### When to Use

* When you want to update order status after a user action (e.g., confirmation on WhatsApp)<br>
* In post-purchase flows (e.g., mark order as processed after payment confirmation)<br>
* For operational automations (e.g., cancel order on user request)<br>
* For syncing backend order lifecycle with WhatsApp interactions<br>

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#### UI Inputs

* **Order Status**
  * **Type:** Text (likely dropdown or predefined values in UI)<br>
  * **Required:** Yes<br>
  * **Description:** The new status to assign to the order<br>
  * **Special Behavior:**
    * Must match supported WooCommerce order statuses<br>
    * Typically aligned with trigger events (e.g., processed, cancelled, delivered)<br>
* **E-commerce Platform**
  * **Type:** Fixed (pre-configured)<br>
  * **Required:** Yes<br>
  * **Description:** Specifies the platform where the order exists<br>
  * **Special Behavior:**
    * Automatically set to WooCommerce<br>
    * Not editable by the user<br>

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#### Outputs

* **Successful**
  * **Type:** Boolean<br>
  * **Meaning:**
    * `true` → Order status was updated successfully<br>
    * `false` → Update failed<br>

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#### Requirements

* **Supported Events:**
  * Order Created<br>
  * Order Updated<br>
  * Order Processed<br>
  * Order Cancelled<br>
  * Order Delivered<br>
  * Order Refunded<br>
* **Required Integrations:**
  * WooCommerce<br>

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#### Notes

* This node strictly works with WooCommerce; not usable for other platforms<br>
* Ensure the order context exists in the flow before using this node<br>
* Status values should align with WooCommerce-supported states to avoid failure<br>
* Commonly used alongside order-related triggers and post-purchase automation flows