Zecpe

Integrating with Zecpe makes it possible to catch abandoned checkout events from Zecpe checkouts too.

Using these events, you can run non-conversational Abandoned Checkout flows that send customer back to Zecpe checkout when they drop-off from the checkout page.

To integrate with Zecpe, just share the access token found in LimeChat Marketing platform > Profile Settings wtih Zecpe team.

Beyond this, integration is totally handled by them. Once they enable abandoned checkout events for your brand, you will start receiving two events - zecpe_abandoned_checkout_1 and zecpe_abandoned_checkout_2 using which you can trigger Abandoned Checkout flows.

Event 1 & Event 2 are used to create drip flows. That is, to send a second reminder message as well, if the customer does not convert from the first event.

The event will contain the above three fields, which you can use to substitute in a template message.