# Clickpost ### Overview LimeChat has a seamless integration with **Clickpost** which allows us to do the following 1. Use their API to fetch the status of orders (Used for automating order tracking queries via the bot) 2. Listen to their webhooks when a delivery has failed (NDR, etc) in order to send out message campaigns via WhatsApp Follow the steps below to set up the integration 👇 ### Integration To use the APIs we need to generate an Authentication Token which requires the following credentials 1. `Clickpost User name` 2. `Clickpost API Key` Please contact your clickpost POC to help finding the above credentials. Share these credentials with your dedicated LimeChat Product Consultant to complete the integration. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/logistics/clickpost.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.