> For the complete documentation index, see [llms.txt](https://limechatai.gitbook.io/limechat-product-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/integrations/logistics/clickpost.md).

# Clickpost

### Overview

LimeChat has a seamless integration with **Clickpost** which allows us to do the following

1. Use their API to fetch the status of orders (Used for automating order tracking queries via the bot)
2. Listen to their webhooks when a delivery has failed (NDR, etc) in order to send out message campaigns via WhatsApp

Follow the steps below to set up the integration 👇

### Integration

To use the APIs we need to generate an Authentication Token which requires the following credentials

1. `Clickpost User name`
2. `Clickpost API Key`

Please contact your clickpost POC to help finding the above credentials.

Share these credentials with your dedicated LimeChat Product Consultant to complete the integration.