Delhivery

Overview

LimeChat has a seamless integration with Delhivery which allows us to do the following

1. Use their API to fetch the status of orders (Used for automating order tracking queries via the bot)

Follow the steps below to set up the integration 👇

Integration

To use the APIs you need to share Delhivery Token with your dedicated LimeChat Product Consultant

How to generate Delhivery Token?

1️⃣ Go to Delhivery website https://track.delhivery.com/

2️⃣ Put your Delhivery username and Password.

3️⃣ After successfully login, on top right click on api key link to get token.

<aside> 💡 If you do not have the Delivery credentials, then do let our CSM team know we will set up the order tracking flow using public Delivery APIs

</aside>

Share these credentials with your dedicated LimeChat Product Consultant to complete the integration