> For the complete documentation index, see [llms.txt](https://limechatai.gitbook.io/limechat-product-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/segments/creating-a-segment.md).

# Creating a Segment

You can find `Segments` feature available on the left side pane of [https://outbound.limechat.ai ](<https://outbound.limechat.ai >).

<figure><img src="/files/dGuyL7MyIPX9qhKAmQnt" alt=""><figcaption></figcaption></figure>

To create a new segment, click on `Create Segment`

<figure><img src="/files/txAEMh2E8OtHA5WvVaZB" alt=""><figcaption></figcaption></figure>

***Now let's learn how to create segments step-by-step through examples!***

{% content-ref url="/pages/0yJXwspStJmmuLgAEZVf" %}
[Segment-1: Based on who performed an event](/limechat-product-guide/whatsapp-marketing/segments/creating-a-segment/segment-1-based-on-who-performed-an-event.md)
{% endcontent-ref %}

{% content-ref url="/pages/xK6ZrpdUhGCQvIuN1Dvz" %}
[Segment-2: Based on what customer did in a event](/limechat-product-guide/whatsapp-marketing/segments/creating-a-segment/segment-2-based-on-what-customer-did-in-a-event.md)
{% endcontent-ref %}

{% content-ref url="/pages/D61YwWFu9WY6n3J09EqT" %}
[Segment-3: Based on customer's properties](/limechat-product-guide/whatsapp-marketing/segments/creating-a-segment/segment-3-based-on-customers-properties.md)
{% endcontent-ref %}