> For the complete documentation index, see [llms.txt](https://limechatai.gitbook.io/limechat-product-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://limechatai.gitbook.io/limechat-product-guide/whatsapp-marketing/segments/creating-a-segment/segment-3-based-on-customers-properties.md).

# Segment-3: Based on customer's properties

**Segment Definition:**

*<mark style="color:green;">Customers who have Average Order Value (AOV) >= 1000 & have purchased something in last 3 months .</mark>*

Let's breakdown this into the different filters:

1. Filter-1: Who performed the event: Order Created
2. Filter-2: Number of times the event was performed: Once or more
3. Filter-3: When the event was performed: In the last 3 months
4. Filter-4: Who have Average Order Value (AOV) >= 1000

Setting up the first three filters is what we learned in the previous example. This is how we can do it.

**Step-1: Setup the first three filters**

All customers who did `Order Created` where `total`  `is greater than or equal to` `1`  `in date range`  `Apr 1, 2023 - Jun 31, 2023`.

<figure><img src="https://303644337-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbTdWohNbJyoGc4vPpxk1%2Fuploads%2FdGpd0WfSw5xm61LgVDe2%2FScreenshot%202023-07-05%20at%204.59.28%20PM.png?alt=media&amp;token=0cec082c-2c8f-4cb4-9980-572a61c69a7d" alt=""><figcaption></figcaption></figure>

**Step-2: Add another filter in conjunction (AND)**

Filter-4, that is customers who have AOV > =1000 is another filter that we want to use in conjunction with Filter-1,2,3. Thus, we can use the operator `AND` to add another filter, i.e. Filter-4.

This also introduces us to the available Customer Attributes -

* Average Order Value: How much the customer usually spends per order
* Total Orders: The number of orders the customer has placed with the brand
* Total Order Value: The Lifetime spending of the customer with the brand

<figure><img src="https://303644337-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbTdWohNbJyoGc4vPpxk1%2Fuploads%2FMIQS9dkXOj9c00MjLVJd%2FScreenshot%202023-07-05%20at%205.02.39%20PM.png?alt=media&amp;token=6877f7f0-7617-46d6-bee7-d0a1c14a625a" alt=""><figcaption></figcaption></figure>

**Step-3: Add Average Order Value filter**

For our case, we need to specify `Average Order Value`  `is greater than or equal to`  `1000` .

<figure><img src="https://303644337-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbTdWohNbJyoGc4vPpxk1%2Fuploads%2FZqAF1En3hyZSZxw9qmJp%2FScreenshot%202023-07-05%20at%205.02.51%20PM.png?alt=media&amp;token=bc0ef6a4-523c-466b-993d-d03bc70b2873" alt=""><figcaption></figcaption></figure>

Give a name to your segment & save it. We are done!

You can use any combination of `AND` & `OR` to create the endless number of segments of you want. Let your imagination go wild!
